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The Job
Sales & Customer Administrator (Exclusive) | Building Supplies/Wholesale Sector
Location
Belfast
Category
Sales & Marketing
About the Company
RMErecruit is working exclusively with a prominent and expanding business to source a highly motivated and organised Sales & Customer Administrator.
This is a crucial role, and we are the only agency managing this recruitment drive. This opportunity is designed for someone who excels at operational efficiency and delivering world-class customer service.
The Role
Sales & Customer Service:
- Relationship Management: Develop and maintain strong working relationships with key trade accounts, upholding the client's reputation for service excellence.
- Effective Resolution: Proactively manage and resolve all customer service issues, from delivery discrepancies to invoicing queries.
- Quotation Conversion: Generate professional sales quotes and conduct effective follow-ups to convert opportunities into confirmed orders.
Order Management & Administration:
- Full Cycle Processing: Take ownership of the order lifecycle, accurately processing all sales orders from entry through to invoicing using the company’s ERP/CRM system.
- Logistics Coordination: Coordinate closely with the Warehouse/Logistics department to schedule picking, packing, and ensure timely delivery of goods.
- Data Integrity: Maintain precise and up-to-date records for pricing structures, products, and customer account details.
The Person
- Experience: Essential prior experience in an administrative, sales support, or customer service role, ideally within a wholesale, distribution, or manufacturing environment
- Attention to Detail: Proven ability to manage high-volume data accurately with exceptional organisational skills.
- Communication: Strong verbal and written communication skills with a professional telephone manner.
Qualifications Required
Experience: Essential prior experience in an administrative, sales support, or customer service role, ideally within a wholesale, distribution, or manufacturing environment
What is in it for you?
- Salary: Highly competitive package offered, £25,000 - £35,000(dependent on experience).
- Benefits: Onsite Parking, Bonus, progression
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